Refer and earn terms

1. What the program is

Refer and earn lets a doula who uses MinhaDoula share the platform with other doulas using her own code and link and receive a commission on the subscription fees paid by the doulas who sign up through them, under these terms.

It is independent of other commercial conditions MinhaDoula may offer (for example, invites with a special condition made by partner doulas designated by MinhaDoula). When a doula has both, the rule in section 4 applies.

2. Who can take part

• Any doula with a MinhaDoula account and a confirmed email, including during the free trial.
• Taking part is free. No fee, purchase or subscription is required to take part.
• To receive commissions, the doula must enter and keep up to date the payout details requested on the screen (person type, document and Pix key) and have accepted these terms.
• Clients and superadmin accounts don't take part.

3. Turning on, off and suspension

• The doula turns the partnership on and off whenever she wants, on the “Refer and earn” screen. When she turns it on for the first time, she accepts these terms; if the version changes, acceptance is requested again to turn it back on.
• Turning off only pauses sharing: the code stops assigning new sign-ups. Doulas already referred remain hers and the commissions on their payments continue, under these terms.
• When turned back on, the same code works again. The doula can also change the code: the old code stops working and is never given to anyone else; existing referrals remain hers.
• MinhaDoula may suspend participation in case of non-compliance (section 9). During a suspension, the doula can't turn it back on herself and commissions being calculated are held until review.

4. How a doula becomes your referral

• The referred doula must create her account through your link or enter your code when signing up (on the website or in the app).
• What counts is what is recorded in the referral's account at the time of sign-up. If your partnership is off or suspended at that moment, the sign-up isn't assigned to you, even if the person opened the link earlier.
• If the person enters a code and also opened a link, the code entered prevails.
• Each doula has a single referrer. Once recorded, the referral doesn't change, except for a correction made by MinhaDoula, with a record.
• If the referral has, at the same time, a special-condition invite from a partner doula designated by MinhaDoula and a Refer and earn code from a participant with the partnership on, Refer and earn prevails and the invite's special condition isn't applied. The sign-up screen says so before the account is created.
• The referral gets no discount for coming through Refer and earn: the 14-day trial and plan prices are the same as for everyone.

5. The commission

• The commission is 40% of the amount actually paid by the referral on each subscription invoice (after any discounts, and not counting credits, zero amounts or payment method fees).
• It applies while the referral has payments made and an active subscription on one of the three paid plans (Essential, Pro or Premium). If the referral cancels, there are no new commissions; if she starts paying again, commissions resume.
• An invoice that is unpaid, overdue, refunded or disputed earns no commission (or the commission is reversed, see section 7). If an overdue invoice is paid later, its commission is created at that moment.
• On the annual plan, the commission is released in 12 monthly installments, while the subscription is active.
• Sponsored accounts (no fee), accounts on the free trial or with a zero amount earn no commission, since there's no payment.
• Each commission's percentage is the one in effect on the payment date and is recorded; a future change doesn't alter commissions already created.
• There is a single level: the doula does not earn commission on her referrals' referrals.

6. Approval and payment

• Each commission is pending for 30 days after the referral's payment (a safety period for refunds and disputes) and is then approved.
• Approved commissions go into the monthly closing (the 5th of the following month) and are paid by the 10th, by Pix to the key the doula provided.
• There's no minimum amount: the whole approved balance is paid at the closing.
• Those paid through Stripe, where MinhaDoula offers that option, follow that payment method's rules.
• The doula is responsible for keeping her payout details correct. A Pix sent to a wrong key provided by the doula isn't refunded.

7. Refunds, disputes and cancellations

• If a referral's payment is refunded or disputed (for example, on a card), the corresponding commission is canceled, or held while the dispute is reviewed.
• If the commission has already been paid, the corresponding amount is deducted from the next closing. The screen shows the deduction, the date and the reason.
• A referral canceling her subscription ends future commissions, without affecting those already approved.

8. Tracking and transparency

The doula follows everything on the “Refer and earn” screen, with dates, status and amounts: who signed up with her code, their status (signed up, on trial, paying, overdue, canceled), each commission with the amount paid, the percentage, the status and the expected release date, the closings and the payouts. She sees the referral's shortened name and partially hidden email, the plan and the amount paid, and does not see the payment method, document, phone or any client data.

9. Prohibited conduct

• Referring yourself, directly or indirectly (another account, another email, the same card, the same person).
• Creating fake or bulk accounts, or inducing sign-ups without the person's knowledge.
• Promoting with a promise of guaranteed earnings, false information about MinhaDoula, spam or misleading messages.
• Offering advantages MinhaDoula didn't offer, or charging to take part or to refer.
• Any conduct that harms MinhaDoula or other users.

Suspicious sign-ups may be under review, with commissions held until the review ends. In case of non-compliance, MinhaDoula may cancel commissions not yet approved, suspend participation and remove the doula from the program.

10. Taxes

Taxes on what the doula receives are her responsibility. For now, MinhaDoula doesn't require an invoice or receipt to pay commissions, but may start requiring a tax document or receipt, with 30 days' notice, and may withhold taxes when the law requires. MinhaDoula keeps a record of the amounts paid to each doula per month and per year.

11. Personal data

To run the program, we process the code and link, the referral (who referred whom and when), commissions, payout details and fraud prevention records, as described in the Privacy Policy. At sign-up, the referral is told that the doula who referred her will see her shortened name, partially hidden email, plan and subscription status.

12. Changes and termination

• MinhaDoula may change these terms, the commission percentage for future payments or end the program, with 30 days' notice on the screen and by email.
• Commissions already approved are always paid. Changes apply only to payments made after the notice.
• When the terms version changes, the doula must accept the new version to turn the partnership back on.

13. Nature of the relationship

Taking part in the program creates no employment, partnership, agency or exclusivity relationship between the doula and MinhaDoula. The doula acts on her own behalf and can't speak for MinhaDoula or make commitments on its behalf.

14. Contact

Questions about a commission, a payout or these terms: suporte@minhadoula.com.br. On each commission, the screen has the button “I have a question about this commission”, which already includes its number.